To make sure the SpotOn System is right for you and your dog, please check the following important details before purchasing:

01 Dog’s Size

Please measure your dog’s neck using the instructions provided on our product page. For the SpotOn Collar to work correctly, your dog’s neck must be either 13”-17” (for a medium-sized collar), or 17”-24” (for a large-sized collar.) Please note that SpotOn Collars generally fit best on dogs that weigh between 25 and 150 pounds (while there are exceptions to this based on breed and shape, this is a good rule to consider).

02 Geography

Please carefully check (or measure) the size of your property, to make sure the SpotOn System will work correctly on it: in most cases, properties must be a minimum of ½ an acre to properly support the SpotOn System. When measuring your property, remember that GPS accuracy can vary up to 10 feet. Please ensure that you have good cellular service coverage in any area where you plan to track your dog.

If you are unsure whether your yard is right for the SpotOn System, please call or email us at—we’d love to help you make an informed decision!

03 You and Your Dog

Please keep in mind that it will take you and your dog a bit of time to get fully familiar and comfortable with the SpotOn System; setting that time aside and being patient during setup and training will help ensure success. Comfort with new technology and previous basic training experience will make the process easier for both of you. As a general rule, you should plan to train with your dog about three hours per week for the first two to four weeks that you are using the System.

04 Collar Care

Though the SpotOn Collar is waterproof and made from durable materials, even it can’t stand up to a determined chewer! If your dog is a chewer, you’ll need to make sure that the Collar is safely removed and stored when not in use. If your dog roughhouses with other dogs, please monitor their activity to prevent damage to the Collar, or remove it during playtime.